Signature Reaction

Cancellation Policy

Cancellations Cancellations made 14 or more days before the event are eligible for a full refund. Cancellations made 7–13 days before the event are eligible for a 50% refund. Cancellations made less than 7 days before the event are nonrefundable. Any nonrefundable payment-processing fees, if applicable, may be deducted from the refund amount. Rescheduling Customers may reschedule one time at no additional charge when requested at least 7 days before the event, subject to availability. Rescheduling requests made less than 7 days before the event may be handled on a case-by-case basis. Rescheduled events must take place within 90 days of the original event date, subject to availability. Weather Because Foam Labworks events are held outdoors, weather conditions may affect service. If weather conditions make the event unsafe or unsuitable for operation, Foam Labworks will work with the customer to reschedule the event at no additional charge. Light rain, cloudy weather, or cooler temperatures do not automatically require cancellation. Foam Labworks will make the final determination regarding whether conditions are safe for the equipment and participants. If Foam Labworks Must Cancel If Foam Labworks is unable to provide the booked service and a mutually agreeable rescheduled date cannot be found, the customer will receive a full refund.

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